RETURNS
If you are unhappy with our products in any way, they can be returned for a refund or exchange within 14 days of receipt provided they are in a saleable condition.
In the event of a return please contact us first at hello@hallescheshaus.com
REFUNDS
If a refund is approved, this will be processed and a credited back to the original method of payment.
EXCHANGES
We are happy to exchange items - subject to availability. In case we cannot offer you a direct replacement, you will have the choice of receiving a credit note, a refund to the value of the item at the time of purchase or your choice of an alternative product.
PLEASE NOTE
SHIPPING
All items should be returned within 14 days to us at:
Oliver Cayless
Hallesches Haus GmbH
Tempelhofer Ufer 1
Berlin, 10961
Germany
You will be responsible for all extra postage costs incurred in an exchange except where an item is faulty.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from the refund.
Tempelhofer Ufer 1, Berlin 10961
OPENING TIMES:
Store: Wednesday to Sunday 11-19h
Lunchroom: Wednesday to Sunday 10-17h
WE ACCEPT:
NEWSLETTER
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© 2021 Hallesches Haus.GmbH
As 2020 comes to a close we are taking a much needed rest.
Our Lunchroom & General store will be closed until further notice.
The online store remains open - orders placed after 23rd December will be shipped on the 4th of January.
A big thank you to all our loyal customers who have supported us over the past months, our hard-working team & our suppliers.
Stay healthy, & we look forward to welcoming you back to Hallesches Haus in the next weeks.
✌️ ✨